Contact
Get in touch with the research desk
One inbox, read by the people who write the guides. We reply to most messages within 24 to 48 hours on business days.
Last updated: August 26, 2026
Email us
General enquiries, corrections, feedback, and partnership questions all go to hello@voltbrook.com.
Legal notices, copyright complaints, and DMCA takedown requests go to legal@voltbrook.com. Sending a legal notice to the general inbox will slow it down, so please use the right address.
What to write to us about
We are glad to hear about
- Corrections and factual errors. A wrong spec, a stale figure, a broken calculation. Send the page and what you think is wrong.
- Feedback on a guide. Tell us what was unclear. Confusing explanations are bugs.
- Sponsorship and partnership. Advertising, brand collaboration, and commercial enquiries.
- Guest contributions. Pitch the topic and your relevant background before writing anything.
- Product information. Manufacturers and brands are welcome to send documentation and specification updates.
What we cannot do
- Design your system for you. We publish the sizing method, but we cannot take responsibility for an individual build.
- Troubleshoot a live electrical problem. If something is smoking, hot, or tripping protection, stop and call a licensed electrician.
- Diagnose a fault remotely. We cannot see your wiring, your connections, or your battery state.
- Provide legal, financial, or professional engineering advice. We are not qualified to and we will not pretend otherwise.
- Guarantee coverage. We cannot promise to write about a specific product on request.
Safety first, always
Working with batteries and mains voltage carries a genuine risk of fire, burns, electric shock, and serious injury. Battery banks can deliver enormous short circuit current even at low voltage.
If you are unsure about any part of an installation, hire a licensed electrician who is familiar with your local code. Nothing on Volt Brook, and nothing we send you by email, is a substitute for that.
Response times
We aim to reply within 24 to 48 hours on business days. Corrections usually get answered fastest because we want the page fixed. Partnership enquiries can take a little longer, since they need a proper look rather than a quick reply.
A note on unsolicited pitches
We read everything, but we do not accept paid guest posts, paid link placements, or paid inclusions in our rankings. If your message is about buying a link, you can save yourself the time.
